CY-GONProducts / Concierge
A front desk that never closes.
Guests ask at 3am Arusha time, from Berlin or Boston. Concierge answers from the operator's own prices and facts, quotes in seconds, and hands a ready lead to the team.
Live demo
UrbanWay Tours & Safari, Arusha
Built from the operator's public website, before a single conversation with them. Try it the way a guest would.
- Ask a price for your group. The total is calculated, not written by the model.
- Ask something the operator has not published, like a cancellation policy. It says it will check.
- Ask for a quote by email. It appears on screen with a WhatsApp button.
- Tap the microphone and say the same thing out loud.
A demo by Cy-Gon. Prices are as published by UrbanWay and provisional. WhatsApp messages and lead emails from this demo go to Cy-Gon, not to UrbanWay.
Loading the concierge…
01What it does
Four jobs, and a fixed line around them. The line is what lets an operator put it in front of guests.
- Answers
- Packages, inclusions, transfers and booking terms, from a fact sheet the operator approves. What it does not know, it says it will check.
- Quotes
- Prices are calculated from the operator's price list, never written by the model, and every quote says what is still to be confirmed.
- Hands over
- The guest gets the quote by email; the operator gets an instant lead alert and the full conversation when it ends.
- Stays in its lane
- It never confirms availability, a final price, or a discount. That promise stays with the operator.
- Channels
- Website chat, Website voice, WhatsApp (next), Phone line (next)