CY-GONProcess
Four steps, always in this order.
The first two exist so that the third one is not a guess. The fourth exists so you are not tied to us afterwards.
- 01
Diagnose
If your need fits one of the fixed tiers on the Pricing page, the price is already published and this step confirms scope. If it does not, we talk it through: what exists, the workflow it is meant to serve, and the constraints you are actually under, before quoting anything. For a rescue this is an audit. For a new system it is a requirements pass.Output: a written statement of what is wrong, or what is needed.
- 02
Specify
A written architecture and a fixed scope: the components, how data moves between them, what it costs to run, the risks we can see, and what is explicitly excluded. You can take this document to another engineer for a second opinion. We would rather you did that than start a build nobody agrees on.Output: architecture document and fixed scope.
- 03
Build
Delivered in reviewable increments against the specification, with tests and a staging environment from the first week. You see working software while the engagement is running, not once at the end of it.Output: running software, reviewed as it lands.
- 04
Hand over
Documentation, runbooks, credentials, and a walkthrough with whoever will operate the system. You own it and can run it without us. Continued support is a separate agreement, never a dependency designed into the system.Output: a system your own team can operate.